Privacy Policy

1Information We Collect

Information You Provide

We collect information you voluntarily provide when using our services:

• Contact Information: Name, email address, phone number when you contact us or submit inquiries
• Search Data: Location preferences, dental service searches, and provider inquiries
• Communication Data: Messages, feedback, and correspondence you send to us
• Account Data: If you create an account, we collect your registration information

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns
• Location Data: General geographic location based on IP address
• Referral Data: How you found our website

2How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our dental directory services
• Help you find dental providers that match your needs and location
• Respond to your inquiries and provide customer support
• Send you relevant updates about dental providers in your area
• Analyze usage patterns to enhance user experience
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations and enforce our terms

3Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services based on usage patterns
• Provide relevant content and features

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our website.

5Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection

6Your Privacy Rights

Under Canadian privacy laws (PIPEDA), you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdraw Consent: Withdraw consent for certain processing activities
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

7Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: